Refunds and cancelling
Last updated 1 November 2026
Cancelling
- You can cancel anytime from your dashboard, with Manage billing. You are not charged again after you cancel.
- The box keeps working on your site until the end of the time you paid for, then hides itself.
- If you cancel during your 2-day free trial, you are not charged at all. Otherwise the plan is $9 a month plus tax where it applies, while FAQify is in beta.
Refunds
There are no refunds, including for part of a month. The free trial is there so you can try FAQify on your site before you pay.
Dodo Payments sells FAQify to you as the merchant of record and takes the payments. The full rules are in the Payments section of the terms.
Questions
Email hello@getfaqify.com about anything to do with billing.